PLEASE READ ALL OF THE FOLLOWING BEFORE BOOKING
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COLOUR GUESTS
To give you the best professional experience, every colour service in our salon is backed by Colourstart. This means you won’t need to visit us for a test, but it also means you are using the highest quality test that you will only need to use once and is accepted at the UK’s best quality salons.
Joining Colourstart Passport is easy, our #1 tip is to set up your profile BEFORE you apply the test.

Testing before colour is one of our commitments to meeting all the industry standards. We will be unable to carry out your colour service if you are not ready for colour. 
So Don’t Get Stuck. Set up your Passport BEFORE you apply Colourstart.

Please click HERE to purchase a colourstart patch test.
Please click HERE to see the press release on the .GOV website 
Click HERE to find out all you need to know about Colourstart 
BUY YOUR COLOURSTART PATCH TEST HERE

COLOUR CONSULTATION 
If you are unsure of what you need to book in for, or want to change your hair colour and currently have colour in your hair, please contact us to discuss your needs to ensure that the correct amount of time and service is booked out for your appointment. If you would like to book in for a consultation prior to your appointment date, there will be a cost of £50. Consultations are free on the day of  your appointment. 

BOOK CORRECTLY
We have different prices for different services depending on the stylist level, product usage and time taken. Please be sure to book for the correct service for your hair. Eg; If you have thick curly hair and book in for a fine curly cut, this will not give us the time we need to cater for your service. We will not be able to change this on the day and you may need to book for a future appointment and loose your deposit. Here is a guide;

Fine curly hair - Shoulder length or above, dries quickly, needs very little product.
Medium curly hair - Any length above bra strap, medium density, dries moderately, not heavy and does not need weight removed.  
Thick curly hair - Can be short or long, thick to touch, takes a long time to dry, uses a lot of product and hard to tame. 
Half head or full head of highlights - If you are new to highlights, book in for a full head then you can have the option to alternate between a full and half head in the future. If you have had high-lights before, take a look at the underneath and see how long the regrowth is. If it is more than a couple of inches we would recommend a full head.

IF YOU ARE HAVING A CURLY CUT AND COLOUR, PLEASE CLICK THE OPTION 'BLOWDRY WITH CURLY CUT AND COLOUR' AS WELL AS YOUR COLOUR AND CURLY CUT SERVICE. 

TREATMENTS
Many of our guests love to book in for a bond repairing treatment with their colour service. Please be aware that if you do not book in the treatment, we may not be able to add this service on for you on the day. To see our treatment menu and learn why they are so amazing please click here 
CANCELLATIONS 
As a courtesy to our service providers, we kindly ask that you provide 72 hours notice for any amendments or cancellations to your bookings.
Appointments cancelled with less than 48 hours notice will incur a charge of 50% of the cost of treatment unless we are able to fill your appointment.

BOOKING FEE
We take a 50% booking fee for all of our services. If you would like to change your appointment time or cancel please give us 48 hours notice in order to retain your booking fee. 

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IMPORTANT-PLEASE READ
IF YOU ARE BOOKING FOR A COLOUR SERVICE AND HAVE NOT HAD A COLOURSTART WE WILL NOT BE ABLE TO CARRY OUT THE COLOUR SERVICE AND YOU WILL STILL BE CHARGED. PLEASE SEE ABOVE FOR HOW TO GET A SKIN TEST